General business conditions<\/b><\/p>\n
In general<\/span><\/p>\n These Purchase Terms are part of the Seller’s obligation in accordance with the provisions of the Consumer Protection Act, and serve to ensure that the Buyer, before entering into a distance contract, is informed in a clear and comprehensible manner about a series of circumstances that are essential for the conclusion, execution, termination of the contract, and all in accordance with the law.<\/span><\/p>\n Basic information about the seller<\/span><\/p>\n Company name:<\/b>\u00a0JELEN PROFESSIONAL d.o.o.<\/span> The consumer, in his capacity as a Buyer, enters into a sales contract with JELEN PROFESSIONAL d.o.o. Bra\u0107e Radi\u0107 37A, Belica, OIB: 01663410483 as Seller.<\/p>\n The term “Customer” refers to a classic consumer (a natural person who, outside of any activity, orders and pays for any product through the web shop services available on the Seller’s website), but also to buyers of legal entities, individual tradesmen and traders, and natural persons who perform business activities. , but the latter are protected by the provisions of the Consumer Protection Act only if they buy products unrelated to their business activities.<\/p>\n Legal entities as customers are subject to the Law on Obligatory Relations and the Law on Electronic Commerce, and the Law on Consumer Protection does not apply to them. These General Terms and Conditions of Business apply to natural persons as consumers and to legal persons in the part that relates to the main features of the product, the procedure for concluding the contract, the price of the product, the method of payment and the shipment of the product, the description of the method of delivery of the product and delivery costs, general information, guarantee and terms of service, loyalty club, disclaimer and the moment of conclusion of the contract. The seller can, according to his choice, provide the legal entity with the rights that the buyer who is a consumer has in each specific case.<\/p>\n A user is a person who uses the website www.jelen.hr, as well as every customer and visitor of the website www.jelen.hr.<\/p>\n The conclusion of sales contracts via the website www.jelen.hr is regulated in accordance with legal provisions, taking into account in particular the principles and provisions of European Union directives. Concluding a contract through the website www.jelen.com represents the conclusion of a distance contract.<\/p>\n These General Terms and Conditions of Business also represent a pre-contractual notification, and refer to the conclusion of a sales contract if the buyer is a consumer, i.e. any natural person who enters into a legal transaction or operates on the market outside of his trade, business, craft or professional activity, and if the contract is concluded between trader and consumer within the framework of an organized system of sales or service provision without the simultaneous physical presence of the trader and the consumer in one place, whereby one or more means of remote communication are exclusively used until the moment of conclusion of the contract and for the conclusion of the contract.<\/p>\n Means of remote communication are all means that can be used to conclude a contract at a distance without the simultaneous physical presence of the trader and the consumer, such as the Internet and electronic mail.<\/p>\n The contract is concluded when the seller accepts the customer’s order, and everything listed on the www.jelen.hr website is an integral part of the offer. The seller can terminate the sales contract, if the buyer does not pay the purchase price, and is not obliged to deliver the product until the moment of receipt of payment in full, except in the case when the buyer has chosen the method of payment by cash on delivery. If for some reason the buyer does not collect the shipment and it is returned to the seller, the seller will not repeat other deliveries.<\/p>\n These General Terms and Conditions form part of the contract concluded at a distance together with the specifications and price(s) of the purchased product(s), and before confirming the order for the purchase of an individual product, the Customer will be asked to accept\/declare that he\/she is familiar with\/agree with them, while after confirming the order (conclusion of the contract) the same shall be delivered to the Customer as the content of an e-mail message confirming that the contract has been concluded. The seller reserves the right to change the conditions at any time, with the said changes coming into force after publication on these websites.<\/p>\n An integral part of these General Terms and Conditions of Business are also the General Terms and Conditions for the Protection of Personal Data. The content of the website www.jelen.hr is available in Croatian. The official language for concluding sales contracts is Croatian.<\/em><\/p>\n Main features, prices and availability of the product<\/strong><\/p>\n The customer learns about the main features of the product on the website www.jelen.hr. The products are presented descriptively and with photos. Product photos are illustrative in nature, and do not always have to correspond in all details to the products that are the subject of the order. The seller especially points out that the visual identity of the product shown in the photo does not have to correspond to the appearance of the product in reality, especially with regard to the monitor settings on the customer’s computer, differences in the perception of colors as the customer sees them on the screen, etc.<\/p>\n In the case of the above discrepancy between the product shown in the photo and the delivered product, it is not a product defect. Product data (product description, price, etc.) displayed on the website www.jelen.hr are subject to bugs, irregularities in the operation of the application, other technical irregularities, typographical errors, etc. In case of obvious errors or malfunctions with regard to product data displayed on www.jelen.hr, JELEN PROFESSIONAL d.o.o. reserves the right to unilaterally terminate the contract.<\/p>\n The prices displayed on the website www.jelen.com are expressed euros, they include VAT. The displayed prices do not include the cost of delivery. JELEN PROFESSIONAL d.o.o. does not rule out the possibility of errors in the presentation of product prices or promotional offers, and apologizes to customers in advance if the above occurs.<\/em><\/p>\n Prices, terms of payment and promotional offers are valid only at the time of order and\/or payment.<\/p>\n JELEN PROFESSIONAL d.o.o. reserves the right to change information, including product prices and promotional offers on the site without prior notice.<\/p>\n The subject of the order can be products that are immediately available, or available to order.<\/p>\n Due to the large number of orders that are submitted at the same time on www.jelen.com, it may happen that the information about the availability of the product is not the same as the situation in JELEN PROFESSIONAL d.o.o.<\/p>\n If the ordered product is not immediately available, JELEN PROFESSIONAL d.o.o. will inform the customer that the product is currently not available, the time frame in which the product is available, and at the same time offer the possibility of purchasing an alternative product that is immediately available for delivery and that is closest in terms of its characteristics to the product that cannot be delivered.<\/p>\n Registration<\/strong><\/p>\n In order to make a purchase on the web shop, registration is not mandatory. The customer can shop as a registered user or unregistered user (guest). If you do not want to register, you only need to leave a valid e-mail address (the one to which you have access) in the first step of the checkout process, so that after entering the data required for delivery, it will be possible to send you an order confirmation.<\/p>\n If you do not want to enter the delivery address and payment method information every time during the purchase, quick registration is recommended. It is only necessary to enter a valid e-mail address, personal data (name, surname, address, postal code, city, telephone number) and password used to access the user account only once. It can be an arbitrary string of characters – the longer it is, the more resistant it is to hacking. If you are out of ideas, you can get a generated password on the Password generator website.<\/p>\n After entering the requested data, the registration must be confirmed by clicking on the “Registration” field. The created user account remains registered in the system, and it is accessed using a combination of username and password on the “Login” page.<\/p>\n In case you have forgotten your password, on the same page you should click on “Forgot your password?”. You get to the page where you can leave your e-mail address with which you registered on the web shop, and then the system automatically sends you a link to reset your password and get a new one. You can change it yourself later in the account settings, since automatically created passwords are not easy to ‘remember’ (or just click YES when the browser asks you to remember the entered password so you don’t have to enter it every time you log in).<\/p>\n In short, after creating an account, all further purchases require a login with a username and password.<\/p>\n The customer is responsible for the completeness and truthfulness of the data entered during registration.<\/p>\n Contract conclusion procedure – order<\/strong><\/p>\n Purchases are made on the website of JELEN PROFESSIONAL d.o.o. www.jelen.com by filling out the provided form.<\/p>\n When filling out the form, the buyer is obliged to enter all the information requested from him. It is possible to make a purchase with the customer’s confirmation that he has previously read and understood the General Terms and Conditions and that he has agreed to them and that he is aware that this is an order with an obligation to pay. Shopping is possible 24 hours a day, 7 days a week. JELEN PROFESSIONAL d.o.o. is not responsible for the costs of using computer equipment and telecommunications services required to access the services. The buyer will be notified by e-mail about the order confirmation (receipt of an electronic message containing the buyer’s offer) and the dispatch of the shipment.<\/p>\n n the occasion that JELEN PROFESSIONAL d.o.o. is unable to deliver any of the ordered products for any reason, an employee of JELEN PROFESSIONAL d.o.o. will contact the customer by phone or e-mail. for the purpose of agreeing on the delivery of a replacement product or possible cancellation of the ordered product.<\/p>\n Only their legal representatives can request the purchase of products and\/or services in the name and on behalf of minors or persons deprived of business capacity (completely or partially).<\/p>\n The purchase is made by ordering immediately available products and products available to order, which the customer chooses based on the photo and basic description. The purchase is made in a few simple steps in the comfort of the customer’s home, from anywhere in the world, while the product is delivered within the territory of the Republic of Croatia. The customer can choose a specific product he is interested in and read the available product description in order to make an independent decision whether the product meets his needs. The customer chooses products from the product catalog of JELEN PROFESSIONAL d.o.o. which is arranged according to product types.<\/p>\n Product orders are made electronically. By clicking the mouse on the “Add to cart” icon, the selected product is added to the cart. By placing the product in the shopping cart, the product is not reserved, ordered or purchased. The customer can continue adding products by clicking “Continue shopping” or review the cart by clicking “View cart” or complete the product selection process by clicking “Finish shopping”. When the customer finishes the product selection process by clicking on “Finish shopping”, he will be redirected to the page where he chooses the payment method, the delivery method, enters the code if he has a coupon or gift certificate, makes additional notes if he has them, and marks the appropriate box if he wants an R1 account. It is not possible to continue the purchase without checking the box “I agree with the General Terms and Conditions”, by checking which the customer confirms that he has read and understood these General Terms and Conditions, and that he agrees with them by checking the box “I am aware that the order includes an obligation to pay”. By clicking on “Change the contents of the basket”, the customer can change the contents of the basket. If the customer agrees with the purchase of the products in the cart, he can click on the “Pay” icon. After the customer clicks on the “Pay” icon to complete the order, the seller will send the General Terms and Conditions to the customer’s e-mail address together with the order confirmation and the order number confirming that the customer’s order has been received and is being processed.<\/p>\n The seller will send the buyer to his e-mail address a confirmation of the concluded sales contract together with a confirmation that the shipment has been sent, i.e. that the buyer can pick it up at the JELEN PROFESSIONAL d.o.o. branch office. and download instructions.<\/p>\n If the customer does not receive the ordered products that he has paid for within 20 working days (Saturday, Sunday and non-working days excluded) from the payment, i.e. 20 working days (Saturday, Sunday and non-working days excluded) from the conclusion of the sales contract with agreed payment upon receipt , is obliged to inform JELEN PROFESSIONAL d.o.o. about the same to the e-mail address webshop@jelen.hr.<\/p>\n If the buyer has not received the purchase confirmation via e-mail within 72 hours or it is not possible to access the service in the manner specified in the e-mail, he is obliged to contact the seller at the e-mail address webshop@jelen.hr.<\/p>\n In case of problems or ambiguities during the order, the customer can contact JELEN PROFESSIONAL d.o.o. to the e-mail address webshop@jelen.hr or every working day (Saturday, Sunday and non-working days excluded) from 7:00 a.m. to 3:00 p.m. on the phone number 00 385 40 384 888.<\/p>\n Payment methods<\/strong><\/p>\n You can pay for the ordered products using one of the following payment methods:<\/span><\/p>\n Ukoliko Kupac koristi karti\u010dno pla\u0107anje uplatu mo\u017ee izvr\u0161iti:<\/span><\/p>\n U slu\u010daju da kupac proizvode pla\u0107a uplatom na ra\u010dun, ugovor \u0107e se smatrati sklopljenim kada JELEN PROFESSIONAL d.o.o. zaprimi potvrdu o uplati.<\/span><\/p>\n Ugovor o kupoprodaji je sklopljen trenutkom prihvata ponude kupca, a odmah dostupan proizvod bit \u0107e otpremljen dostavnoj slu\u017ebi u roku\u00a024 sata dana\u00a0(subota, nedjelja i neradni dani isklju\u010deni) po primitku uplate kupoprodajne cijene.<\/span><\/p>\n Proizvod \u0107e biti dostavljen kupcu na teritoriju Republike Hrvatske u roku od 2-5 radnih dana (subota, nedjelja i neradni dani isklju\u010deni) od predaje proizvoda dostavnoj slu\u017ebi. U posebnim slu\u010dajevima kada su raspolo\u017eive koli\u010dine male pa se proizvod mora izraditi mogu\u0107a je dostava u du\u017eem roku 10-14 dana.<\/span><\/p>\n Ra\u010dun R1\u00a0kupac je du\u017ean zatra\u017eiti prilikom ispunjavanja narud\u017ebe, naknadni zahtjevi za\u00a0R1 ra\u010dunom\u00a0ne\u0107e biti uva\u017eeni.<\/span><\/p>\n Ukoliko se pla\u0107anje vr\u0161i bankovnom doznakom (virmanom ili internet bankarstvom) kupac je du\u017ean koristiti podatke za uplatu koje primi e-po\u0161tom od strane prodavatelja.<\/span><\/p>\n Izjava o sigurnosti kod pla\u0107anja<\/strong><\/p>\n Pri pla\u0107anju na na\u0161oj web trgovini koristite CorvusPay \u2013 napredni sustav za siguran prihvat platnih kartica Poslovna za\u0161tita podataka<\/strong><\/p>\n Jelen Professional d.o.o. radi u skladu sa zakonom i odre\u0111enim odredbama za\u0161tite podataka. Svi djelatnici Jelen Professionala d.o.o. te poslovni partneri odgovorni su za po\u0161tivanje na\u010dela za\u0161tite privatnosti.<\/p>\n Prikupljanje osobnih podataka<\/strong><\/p>\n Jelen Professional mo\u017ee prikupiti odre\u0111ene podatke o va\u0161im posjetima, kao \u0161to je naziv va\u0161eg dobavlja\u010da internetskih usluga i Internet Protocol (IP) adresu preko koje pristupate Internetu; datum i vrijeme va\u0161eg posjeta web-odredi\u0161tu; stranice koje ste gledali dok ste bili na web-odredi\u0161tu i Tro\u0161kovi dostave<\/strong><\/p>\n U cijene proizvoda nisu uklju\u010deni tro\u0161kovi dostave koji se posebno pla\u0107aju. \u00a0 \u00a0<\/span><\/p>\n Tro\u0161kove dostave proizvoda \u010dija ukupna cijena iznosi do zaklju\u010dno 899,99 ili manje snosi kupac te isti iznose 30,00 kn (24,00 kn + PDV), tro\u0161kove dostave proizvoda \u010dija ukupna cijena iznosi 900,00 kn ili vi\u0161e snosi JELEN PROFESSIONAL d.o.o. osim za artikle na kojima je posebno nazna\u010den fiksni iznos tro\u0161ka dostave.<\/span><\/p>\n Ako se iz tehni\u010dkih ili logisti\u010dkih razloga dostava paketa odvija u vi\u0161e navrata, kupac ne pla\u0107a dodatne tro\u0161kove slanja.<\/span><\/p>\n Na\u010dini isporuke<\/strong><\/p>\n JELEN PROFESSIONAL dostavu vr\u0161i isklju\u010divo na podru\u010dju Hrvatske.<\/span><\/p>\n Dostava se izvr\u0161ava do kolnog prilaza\u00a0najbli\u017eeg adresi dostave navedenoj na Va\u0161oj narud\u017ebi.\u00a0Ako pristup nije slobodan, dostava i istovar vr\u0161e se na najbli\u017eoj lokaciji na kojoj je istovar mogu\u0107.<\/span><\/p>\n Kupac mo\u017ee po\u0161iljku preuzeti osobno u jednoj od poslovnica JELEN PROFESSIONAL d.o.o. poslovnica koje se nalaze na adresi:<\/span><\/p>\n JELEN PROFESSIONAL d.o.o. prije svake isporuke, odnosno predaje proizvoda provjerava ispravnost naru\u010denog proizvoda.<\/span><\/p>\n Kupci su du\u017eni po\u0161iljku preuzeti i pregledati pred dostavlja\u010dem, odnosno pred prodavateljem u jednoj od poslovnica JELEN PROFESSIONAL d.o.o. ako je ugovoreno preuzimanje robe u jednoj od poslovnica JELEN PROFESSIONAL d.o.o., a sve kako bi se izbjegle naknadne reklamacije zbog mogu\u0107nosti o\u0161te\u0107enja po\u0161iljke prilikom dostave.<\/span> Ukoliko kupac ne preuzme proizvod ili odbije preuzeti proizvod bez valjanog razloga, JELEN PROFESSIONAL d.o.o. zadr\u017eava pravo zahtijevati nadoknadu tro\u0161kova manipulacije, transporta i drugih mogu\u0107ih tro\u0161kova.<\/span><\/p>\n Reklamacija proizvoda, neispravne po\u0161iljke i materijalni nedostaci<\/span><\/p>\n JELEN PROFESSIONAL d.o.o. odgovoran je za materijalne nedostatke proizvoda koje prodaje putem web-trgovine, u skladu s pozitivnim zakonima Republike Hrvatske, posebno sa Zakonom o obveznim odnosima.\u00a0<\/span><\/p>\n Naru\u010deni proizvodi pakiraju se i sla\u017eu na na\u010din da se redovitim rukovanjem u dostavi ne o\u0161tete. Kupci su du\u017eni po\u0161iljku preuzeti i pregledati pred dostavlja\u010dem, a sve kako bi se izbjegle naknadne reklamacije zbog mogu\u0107nosti o\u0161te\u0107enja po\u0161iljke prilikom dostave. U slu\u010daju o\u0161te\u0107enja ili umanjenja sadr\u017eaja \u00a0po\u0161iljke, kupac ili druga ovla\u0161tena osoba mora podnijeti prigovor odmah pri uru\u010denju \u00a0po\u0161iljke. Iznimno, prigovor zbog o\u0161te\u0107enja ili umanjenja sadr\u017eaja \u00a0po\u0161iljke mo\u017ee se podnijeti nakon uru\u010denja po\u0161iljke u roku od 2 dana, samo ako kupac prilo\u017ei dokaz da o\u0161te\u0107enje ili umanjenje sadr\u017eaja po\u0161iljke nije nastalo nakon uru\u010denja.<\/span><\/p>\n Potpisom potvrde o primitku po\u0161iljke kupac potvr\u0111uje da nema prigovora na dostavljene proizvode. Odbijanjem primitka neispravne po\u0161iljke, dostavna slu\u017eba \u0107e po\u0161iljku vratiti \u00a0JELEN PROFESSIONAL d.o.o.- u . U slu\u010daju skrivenog nedostatka proizvoda, a \u0161to kupac mo\u017ee utvrditi tek uvidom u proizvod, omogu\u0107uje mu se jednostrani raskid ugovora i povrat novca, zamjena proizvoda ili umanjenje cijene.<\/span><\/p>\n Prigovori se \u0161alju \u00a0e-mailom na:\u00a0<\/span>webshop@jelen.hr<\/span><\/a> , faksom na \u00a0040 384 888 ili pismeno na adresu JELEN PROFESSIONAL d.o.o., Bra\u0107e Radi\u0107 37A, 40319 Belica.\u00a0<\/span><\/p>\n JELEN PROFESSIONAL d.o.o. \u0107e pismeno potvrditi primitak prigovora i odgovoriti u najkra\u0107em roku, a najkasnije u roku 15 dana od zaprimanja prigovora (sukladno Zakonu o za\u0161titi potro\u0161a\u010da).<\/span><\/p>\n Prema Zakonu o za\u0161titi potro\u0161a\u010da kupac je du\u017ean sam snositi izravne tro\u0161kove povrata proizvoda ako koristi svoje pravo na povrat robe.<\/span> Pravo na jednostrani raskid ugovora<\/strong><\/p>\n Obrazac za jednostrani raskid ugovora mo\u017eete preuzeti na svoje ra\u010dunalo\u00a0s\u00a0<\/span>ovog linka<\/span>\u00a0ili\u00a0raskid izvr\u0161iti popunjavanjem online obrasca na stranici\u00a0<\/span>Jednostrani raskid ugovora<\/span>.\u00a0<\/span> Kako bi ostvario pravo na jednostrani raskid ugovora, kupac je o tome du\u017ean obavijestiti\u00a0JELEN PROFESSIONAL d.o.o. i to nedvosmislenom izjavom poslanom po\u0161tom, telefaksom ili e-mailom, u kojoj \u0107e navesti svoje ime i prezime, adresu stanovanja, broj telefona i e-mail adresu.<\/span><\/p>\n JELEN PROFESSIONAL d.o.o. \u0107e potvrditi primitak obavijesti o jednostranom raskidu.<\/span><\/p>\n Rok za jednostrani raskid ugovora od 14 dana po\u010dinje te\u0107i od dana kada je kupcu predana u posjed roba koja \u010dini predmet ugovora ili osobi odre\u0111enoj od strane kupca, a koja nije prijevoznik.<\/span><\/p>\n Ukoliko kupac jednostrano raskine ovaj ugovor, JELEN PROFESSIONAL d.o.o. se obvezuje izvr\u0161iti povrat primljenog novca,\u00a0bez odgode, a najkasnije u roku 14 dana od dana povrata robe ili nakon dostavljenog dokaza da je roba poslana.<\/span><\/p>\n Povrat novca vr\u0161i se uplatom na teku\u0107i ra\u010dun kupca. Kupac je du\u017ean robu poslati bez odga\u0111anja, najkasnije u roku od 14 dana od dana kada je uputio svoju odluku o jednostranom raskidu.<\/span><\/p>\n Tro\u0161kove povrata robe snosi kupac.<\/span><\/p>\n Kupac je odgovoran za svako umanjenje vrijednosti robe koje je nastalo kao rezultat rukovanja robom, osim onog koje je bilo potrebno za utvr\u0111ivanje prirode, obilje\u017eja i funkcionalnosti robe i du\u017ean je nadoknaditi mogu\u0107i gubitak vrijednosti proizvoda ukoliko taj gubitak vrijednosti proizlazi iz nepotrebnog postupanja s robom, a do kojeg se dolazi provjerom kvalitete, zna\u010dajki i na\u010dina djelovanja robe.<\/span><\/p>\n Obavijest o na\u010dinu pisanog prigovora potro\u0161a\u010da<\/strong><\/p>\n Sve prigovore sukladno \u010dlanku 10. Zakona o za\u0161titi potro\u0161a\u010da, potro\u0161a\u010d mo\u017ee poslati putem po\u0161te na adresu JELEN PROFESSIONAL d.o.o., .,Bra\u0107e Radi\u0107 37A, 40 319 Belica ili elektroni\u010dke po\u0161te na adresu e-po\u0161te <\/span>webshop@jelen.hr<\/span><\/a> \u00a0ili osobno u poslovnim prostorijama prodavatelja na adresi JELEN PROFESSIONAL d.o.o., Bra\u0107e Radi\u0107 37A, 40 319 Belica.<\/span><\/p>\n Kako bi potro\u0161a\u010du JELEN PROFESSIONAL d.o.o. odgovorilo na pisani prigovor koji nije upu\u0107en elektroni\u010dkom po\u0161tom, mole se potro\u0161a\u010di da navedu to\u010dne podatke o svome imenu i prezimenu te adresi na koju \u0107e im biti dostavljen odgovor. Odgovor na prigovor potro\u0161a\u010da JELEN PROFESSIONAL d.o.o. zakonski mora dati u pisanom obliku najkasnije u roku 15 dana od dana primitka prigovora.<\/span><\/p>\n U slu\u010daju eventualnog spora JELEN PROFESSIONAL d.o.o. i\u00a0 potro\u0161a\u010d \u0107e spor rije\u0161iti mirnim putem, a ukoliko isto nije mogu\u0107e nadle\u017ean je Op\u0107inski sud u \u010cakovcu\u00a0 uz primjenu hrvatskog prava. Rje\u0161avanje sporova je mogu\u0107e pred Sudom \u010dasti HGK ili drugim centrima za mirenje.<\/span><\/p>\n
\n<\/span>Headquarter:<\/b>\u00a0Bra\u0107e Radi\u0107 37A, Belica<\/span>
\n<\/span>Office address: <\/b>Bra\u0107e Radi\u0107 37A, Belica<\/span>
\n<\/span>Share capital: <\/b>20.000,00 kn <\/span>– upla\u0107en u cijelosti<\/span>
\n<\/span>Year of establishment: <\/strong>2009<\/span>
\n<\/span>Business bank and IBAN account number:<\/strong>
\n<\/span>ERSTE&STEIERMARKISCHE BANK d.d.,\u00a0<\/span>
\n<\/span>IBAN:<\/b>\u00a0HR2524020061100549356,\u00a0<\/span>
\n<\/span>SWIFT:\u00a0<\/b> ESBCHR22\u00a0<\/span>
\n<\/span>OIB:<\/b>\u00a001663410483<\/span>
\n<\/span>MBS:<\/b>\u00a002499142<\/span>
\n<\/span>Director:<\/b>\u00a0Darko Pintari\u0107, direktor<\/span>
\n<\/span>Telefon number:<\/b>\u00a0<\/span>+385 40 384 888<\/span>
\n<\/span>E-mail address: <\/b>jelen@jelen.hr<\/span><\/a>\u00a0<\/span><\/p>\n
\nProduct search is possible according to different criteria. By entering a certain term in “Search”, products related to the specified term will appear.<\/p>\n\n
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\nputem interneta.<\/span>
\nCorvusPay sustav osigurava potpunu tajnost Va\u0161ih karti\u010dnih i osobnih podataka ve\u0107 od trenutka kada ih
\nupi\u0161ete u CorvusPay platni formular. Platni podaci proslje\u0111uju se \u0161ifrirano od Va\u0161eg web preglednika do banke
\nkoja je izdala Va\u0161u karticu. Na\u0161a trgovina nikada ne dolazi u kontakt s cjelovitim podacima o Va\u0161oj platnoj
\nkartici. Tako\u0111er, podaci su nedostupni \u010dak i djelatnicima CorvusPay sustava. Izolirana jezgra samostalno
\nprenosi i upravlja osjetljivim podacima, \u010duvaju\u0107i ih pri tom potpuno sigurnima.<\/span><\/p>\n
\nFormular za upis platnih podataka osiguran je SSL transportnom \u0161ifrom najve\u0107e pouzdanosti. Svi skladi\u0161teni
\npodaci dodatno su za\u0161ti\u0107eni \u0161ifriranjem, kori\u0161tenjem kriptografskog ure\u0111aja certificiranog prema FIPS
\n140-2 Level 3 standardu. CorvusPay zadovoljava sve zahtjeve vezane uz sigurnost <\/span>on-line <\/span>pla\u0107anja propisane
\nod strane vode\u0107ih karti\u010dnih brandova, odnosno posluje sukladno normi \u2013 PCI DSS Level 1 \u2013 najvi\u0161i sigurnosni
\nstandard industrije platnih kartica. Pri pla\u0107anju karticama uvr\u0161tenim u 3-D Secure program Va\u0161a banka uz
\nvaljanost same kartice dodatno potvr\u0111uje i Va\u0161 identitet pomo\u0107u tokena ili lozinke.<\/span><\/p>\n
\nCorvus Pay sve prikupljene informacije smatra tajnom i tretira ih u skladu s tim. Informacije se koriste
\nisklju\u010divo u svrhe za koje su namijenjene. Va\u0161i osjetljivi podaci u potpunosti su sigurni, a njihova privatnost
\nzajam\u010dena je najmodernijim za\u0161titnim mehanizmima. Prikupljaju se samo podaci nu\u017eni za obavljanje posla
\nsukladno propisanim zahtjevnim procedurama za <\/span>on-line <\/span>pla\u0107anje.<\/span><\/p>\n
\nSigurnosne kontrole i operativne procedure primijenjene na na\u0161u infrastrukturu osiguravaju trenutnu
\npouzdanost CorvusPay sustava. Uz to odr\u017eavanjem stroge kontrole pristupa, redovitim pra\u0107enjem sigurnosti
\ni dubinskim provjerama za sprje\u010davanje ranjivosti mre\u017ee te planskim provo\u0111enjem odredbi o informacijskoj
\nsigurnosti trajno odr\u017eavaju i unaprje\u0111uju stupanj sigurnosti sustava za\u0161titom Va\u0161ih karti\u010dnih podataka.
\nHvala \u0161to koristite CorvusPay!<\/span><\/p>\n\n\n\t![](\"https:\/\/jelen.com\/wp-content\/themes\/storefront-child\/assets\/img\/cards\/corvus.png\")
\n\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t![](\"https:\/\/jelen.com\/wp-content\/themes\/storefront-child\/assets\/img\/cards\/mastercard.png\")
\n\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t![](\"https:\/\/jelen.com\/wp-content\/themes\/storefront-child\/assets\/img\/cards\/maestro.png\")
\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t![](\"https:\/\/jelen.com\/wp-content\/themes\/storefront-child\/assets\/img\/cards\/visa_fc.png\")
\n\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t![](\"https:\/\/jelen.com\/wp-content\/themes\/storefront-child\/assets\/img\/cards\/diners.jpg\")
\n\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t![](\"https:\/\/jelen.com\/wp-content\/themes\/storefront-child\/assets\/img\/cards\/discover.jpg\")
\n\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t
\n\n\t\n\n\t\n\n
![](\"https:\/\/jelen.com\/wp-content\/themes\/storefront-child\/assets\/img\/cards\/kupnja\/mastercard_securecode.gif\")
\n\t<\/a>\n<\/li>\n\n![](\"https:\/\/jelen.com\/wp-content\/themes\/storefront-child\/assets\/img\/cards\/kupnja\/verified_by_visa.jpg\")
\n\t<\/a>\n<\/li>\n\n\n\t<\/a>\n<\/li>\n\n<\/ul>\n\n\n
\ninternetsku adresu web-odredi\u0161ta s kojeg ste se izravno povezali na na\u0161e web-odredi\u0161te. Ovi se podaci koriste za pobolj\u0161anje i administraciju web-odredi\u0161ta te analizu trendova.<\/p>\n\n
\n<\/span>Ukoliko je navedeno ugovoreno, a sve sukladno uputi koju primi e-po\u0161tom.<\/span><\/p>\n
\n<\/span>Ukoliko JELEN PROFESSIONAL d.o.o. nije u mogu\u0107nosti isporu\u010diti naru\u010deni proizvod, o tome \u0107e obavijestiti kupca. Kupac mo\u017ee prekinuti narud\u017ebu ili pri\u010dekati dok proizvod bude ponovno dostupan. Ukoliko JELEN PROFESSIONAL d.o.o. nije u mogu\u0107nosti isporu\u010diti proizvod u ugovorenom roku obavje\u0161tava kupca koji mu je du\u017ean ostaviti naknadni razumni rok za ispunjenje ugovora o kupoprodaji.<\/span><\/p>\n
\n<\/span>U slu\u010daju da kupac naru\u010di robu i odbije ju primiti bez razloga (ambala\u017ea nije o\u0161te\u0107ena), JELEN PROFESSIONAL d.o.o. ima pravo uskratiti od upla\u0107enog iznosa kupoprodajne cijene iznos izravnih tro\u0161kova povrata proizvoda.<\/span><\/p>\n
\n<\/span>Sukladno Zakonu o za\u0161titi potro\u0161a\u010da, kupac ima pravo na jednostrani raskid ugovora, bez navo\u0111enja razloga, u roku 14 dana od dana primitka narud\u017ebe.<\/span>
\n<\/span><\/p>\n